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FAQs

Last updated: 23 Mar 2025

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Title

 How long will my individual account be free

Content

This is currently intended to be forever. However, like many aspects of the industry, we review this annually and may reconsider. Registered users will receive months of prior notice if any changes occur. Note: To access advanced AI features such as AI Chat, Recommendations, and the Reviewer tool, a paid plan is required.

Title

 Do I need to register?

Content

Yes, you should. if you wish to use personalized features such as projects, bookmarks, social features, chat history, and more, we highly recommend registering an account. This applies to both Individual and Institutional plans. Additionally, an account is required to access the limited AI chat feature.

Title

 Can I cancel my account?

Content

Yes. You can open up the small screen under your profile image and go to the settings and delete your account.

Title

 What is this AI Chats queries limit?

Content

We use the latest LLMs and they cost per token used. Token can be simply identified as a word that we pass to them and sometimes even a subset of a word. Instead of talking about tokens, we have decided to use number of queries (questions or interactions) that you may have. The limit is actually for free paln and through time we may increase the limit even further.

Title

 I am a librarian at my university, where do I start?

Content

To get started, the best option is to click on the "Contact Sales" button in the Advanced Collaboration Plan section. This will take you to our meeting page, where you can select a convenient date and time to speak with us.

Title

 How do you price Institutional plans?

Content

There is no set price. it depends on size of your paid subscriptions, your own journal publishing system, and integration requirement, and many other factors. However, our goal is to bring your institution onboard with least cost and give you a serious option to relocate your paid subscriptions to other aspects of your institution.

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FAQs

Created At

09 Aug 2024